Questions about an order? Here are the answers we get asked most often. If you need a hand, email sayhi@yippeedaisy.com.

Where do I add personalization?

Choose your options and enter the requested names, dates, or other details on the product page before adding the item to your cart. The fields vary by product. If you cannot find a place to enter what you need, contact us before ordering so we can help.

Will I receive a proof?

Check the product description and options for proof information. Some personalized products include a proof or offer one as an option; others are made from the details you provide when ordering. Please double-check spelling and dates before placing your order.

When will my order ship?

Production time depends on the product. Ready-to-ship items usually leave in 1–3 business days, most personalized items in 3–4 business days, and more involved personalized items can take 2–3 weeks. These are processing times before shipping. See our Shipping Policy for delivery estimates and details. If you need an item by a particular date, please ask before ordering.

How much is shipping?

We ship within the United States. Shipping cost is shown at checkout for your address and order. Qualifying orders receive free shipping; our current offer is free U.S. shipping on orders of $100 or more.

Can I change or cancel my order?

Email sayhi@yippeedaisy.com within 24 hours of purchase, before production begins. Once an item is in production, it cannot be canceled.

What if something arrives damaged or incorrect?

Email us within 7 days of delivery with your order number and a photo of the issue. We will help make it right. For returns and other details, read our Return Policy.

Still have a question? Get in touch with our Texas studio.